Privacy Statement

OPT-IN TEXT (501) 404-0489: By contacting Patient Care of Arkansas via text, you consent to receive informational text message responses in relation to your initial communication. Message frequency varies. Message and data rates may apply. You may opt out of receiving text SMS at any time by replying STOP or by sending an email to info@patientcarear.com. Reply HELP for Support. Privacy Policy (please enter link to the privacy policy below). 

Effective Date: March 26, 2025

At Patient Care of Arkansas ("Patient Care AR," "we," "our," or "us"), we are committed to safeguarding your personal information and maintaining your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information. By accessing or using our services, you agree to the terms set forth in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information to ensure we provide you with the best healthcare services:

• Identification Information: This includes your name, date of birth, contact details, and other information necessary to identify you.
• Demographic Information: This includes age, gender, address, and other personal demographic data.
• Healthcare Information: This includes your medical history, diagnosis, medications, and treatment information, as well as details about your physicians, pharmacies, and other healthcare providers.
  

2. How We Use Your Information

The personal information we collect is used for the following purposes:

• Billing: To process payments, verify insurance details, and manage billing records.
• Healthcare Provision: To provide you with optimal healthcare services, including medical treatments, consultations, and healthcare management.
• Physician Correspondence: To facilitate communication between healthcare providers regarding your care and treatment plan.
• Pharmacy Pick-up: To assist in coordinating the pick-up of prescribed medications from pharmacies when necessary.
  

3. Information Sharing

Patient Care AR is committed to maintaining the confidentiality of your personal information. We will not share your personal information with third parties, partners, or joint ventures for any purposes other than those outlined below:

• Internal Use Within Patient Care AR: Your personal information may be shared within Patient Care AR only with those who are involved in providing direct care, such as healthcare providers, administrative staff, or support personnel.
• No Sharing for Marketing/Promotional Purposes: We will not share, sell, or lease your personal information with third parties, affiliates, or marketing organizations for promotional or marketing purposes.
• No Mobile Information Sharing: Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
  

4. Text Messaging and Consent

Patient Care AR may collect opt-in data for text messaging communications. However, this information is not shared with third parties. You will only receive communications directly from us and in relation to your healthcare services.

5. Data Security

We take the security of your personal information seriously and employ appropriate physical, technical, and administrative safeguards to protect your data from unauthorized access, use, or disclosure. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access your personal information we have on file.
• Request corrections to any inaccurate or incomplete information.
• Withdraw consent for certain uses of your information, as permitted by law.
  

If you wish to exercise any of these rights or have concerns about how we handle your personal information, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update the policy, we will post the updated version on our website, and the new policy will apply to all information collected after the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Patient Care of Arkansas
(501) 404-0489
info@patientcarear.com

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.